FAQs

1. Click on Login.
2. You will be redirected to the eKey page.
   
3. Register a login if not registered.
4. Choose a password
5. Login using your CPR and password

1. Bahrain Debit cards.
   
2. Credit Cards.
   

1. Check the card’s Maximum Allowed Amount to ensure the transaction can proceed.

If a glitch occurs where:

• Amount is paid and deducted from your account
• But the portal still shows the payment as pending

In such a case, contact BTEA through:

• The Enquiry Form (in the top right corner chat_bubble)
• Phone: 17558800

• Contact BTEA to remove the duplicate entry.
• Contact BTEA if the transaction partially failed.

Request BTEA through the enquiry form to create a manual handle for the payment in the system.