Yes. Establishments must submit an audited financial report by June 30 each year to verify reported figures.
No. The Hotel Levy and Hotel Accommodation Fee are collected from customers/guests and remitted to BTEA. They are not expenses and do not reduce the establishment’s net profit. The establishment acts as a collector, holding the amounts temporarily until payment to BTEA.
Yes. Supporting documents or explanations can be submitted for review by the Collection and Analysis Section.
For monthly reports, send an email requesting the application be sent back for correction.
After payment, adjustments cannot be made retroactively; they should be applied next quarter and the Collection and Analysis Section must be notified.
Once verified, the system shows “Received” and allows downloading an official payment receipt.
Yes. A one-month grace period applies after each quarter ends.
Yes. Submit a zero-revenue report for accurate tracking.
Annual revenue report
A signed Hotel Levy Return Form must be submitted by the payment deadline of each quarter.
Late submission may result in penalties, fines, or follow-up actions from the Collection and Analysis Section.
Create a closed application in the system to pause monthly reporting and levy payments. Once operations begin, reopen the application and ensure the authorized personnel are correctly assigned.
Take a screenshot of the error message and send it to the section via email Revenue@btea.bh for assistance.
Establishments should coordinate with the licensing section to ensure proper authorization. The Collection and Analysis Section cannot process reports or payments from unauthorized users.
To verify the revenue figures reported by the establishment for transparency and compliance.
All licensed tourism establishments (hotels, restaurants, furnished apartments): 5% Tourism Levy on total revenue
Hotels & hotel apartments only: additional BD 3 per unit, per night Hotel Accommodation Fee.
Electronic payment via the BTEA system
Direct bank transfer (proof of payment must be uploaded)
Payments are collected quarterly based on reported data.
Reports must be entered by the 7th day of the following month.
By June 30 each year.
All licensed tourism establishments (hotels, restaurants, furnished apartments) must submit monthly revenue data through the BTEA system.
The General Manager and Finance Manager must be correctly added and authorized in the system. They are responsible for submitting revenue reports and making levy payments through the web portal.
Revenue@btea.bh | (+973) 17558872
Yes. Complaints can be submitted at any time through electronic channels. They will be processed once official working hours resume.
Additionally, field inspection teams operate 24/7.
Yes. All regulations and decisions are available on the official BTEA website under the “Laws & Regulations” section: www.btea.bh
Yes. Such cases can be reported through the same communication channels, and all reports will be handled with full confidentiality.
Yes. The Directorate carries out both scheduled and surprise inspections to ensure establishments adhere to all tourism standards and requirements.
Yes. Regular field inspections are conducted to ensure establishments comply with tourism quality and safety standards and that their services align with their classification.
Complaints can be submitted through any of the following channels:
Yes. The invoice must clearly include:
a) Value Added Tax (VAT)
b) Tourism Service Levy
c) For short-term rentals: Accommodation Fee
d) For tourism restaurants: Service Charge
Appropriate legal measures are taken in accordance with the applicable ministerial decisions.
The invoice must be fully generated electronically using approved accounting systems, clearly showing all applicable fees.
Any handwritten or manually issued invoice is considered a violation of tourism regulations.
Official working hours are from Sunday to Thursday, 8:00 AM to 3:00 PM.
Field inspection teams operate around the clock.
It is a fixed fee of BHD 3 per night for each occupied accommodation unit in tourism establishments.
The legally approved percentage is 5% of the total hotel service provided by tourism establishments, and it must be remitted to BTEA according to the prescribed procedures.
The Directorate oversees all tourism establishments and ensures their compliance with approved laws and regulatory decisions. It also follows up on complaints and violations to maintain service quality across the sector.